Closer to your customers.

Save time and win new customers.

Help customers get answers, place orders and book appointments on WhatsApp. Keep their requests and payments in one workspace.

No coding neededTry before you launchYou stay in control
CD
Les Crêpes de DjenebaBusiness account
Demo · no real payment
crepe
Hello! Which crêpe would you like?
How it works

Get started in a few steps

1 · Prepare your KoumaFlow

Start with a template or ask AI for a draft using your products and services.

2 · Add your details

Add products and prices by hand or import them from a CSV file.

3 · Try the conversation

Test the exchange, then connect your business WhatsApp number.

4 · Welcome your customers

Share your link or QR code and find customer requests in your workspace.

Features

Keep up with your customers

A catalogue ready to sell

Add products and services or import a CSV. Customers choose items, add delivery details and confirm their basket.

An assistant that sounds like you

With your approval, AI guides customers using your product details. Choose its tone and let it help them through checkout.

Appointments kept on track

Offer times from your connected Google calendars and schedule a reminder before each appointment.

Payments easy to find

Customers pay a deposit or the full amount. Send a balance link and export payments for your chosen period.

Quotes that move forward

Customers accept quotes online. Keep the commercial invoice and receipts with the same request.

Your team stays in the loop

Your team picks up conversations with customer choices in view. Keep their details and export records to CSV.

Stay in touch after the sale

Ask for a review after a service or send offers to customers who have agreed to receive them.

Reward loyal customers

Offer an FCFA or percentage discount to one or more customers. It applies to their next eligible payment.

See what works

Check priorities, recent requests and payments received. See which links bring you customers.

Features depend on your plan and connected accounts. Payments and external links need approval before activation. Reminders and offers require customer consent and approved WhatsApp templates.

Explore use cases
Pricing

A plan that fits your business

Whether you work alone or with a team, choose the plan that suits your business.

Compare plans
Included features
Discovery
0FCFANo paid subscription
Start for freeStart
EssentialMost popular
9 900FCFA/ monthBilled monthly
Choose EssentialChoose
Pro
29 900FCFA/ monthBilled monthly
Choose ProChoose
Enterprise
Contact usTailored to your needs
Contact usContact
5 items to compare5 items to compare5 items to compare
Active automated conversations110No set limit
Conversations per month1005 000No set limit
Payment commission5 %2 %Contact us
People on your team110No set limit
AI requests per day055
2 / 2 included2 / 2 included2 / 2 included
0 / 8 included8 / 8 included8 / 8 included
0 / 7 included7 / 7 included7 / 7 included
0 / 4 included4 / 4 included4 / 4 included
Choose a planStart for freeStart
About this plan

Additional plan information. Included features are listed above.

Compare the included features and limits below.

Choose ProChoose
About this plan

Additional plan information. Included features are listed above.

Compare the included features and limits below.

  • WhatsApp questions and forms
  • Payments
  • Replies from your team
  • Conversation history
  • Business insights
  • Forms with lists and choices
  • Product and service catalogue
  • Order totals by quantity
  • Google Calendar appointments
  • Reusable messages and steps
  • AI help to draft your messages
  • Customer profiles and follow-up
  • Quotes, commercial invoices and receipts
  • Appointment reminders and management
  • Deposit and balance tracking
  • Templates for your business
  • Offers and customer reviews
  • Loyalty points and rewards
  • Link and QR code results
Contact usContact
About this plan

Additional plan information. Included features are listed above.

Compare the included features and limits below.

  • WhatsApp questions and forms
  • Payments
  • Replies from your team
  • Conversation history
  • Business insights
  • Forms with lists and choices
  • Product and service catalogue
  • Order totals by quantity
  • Google Calendar appointments
  • Reusable messages and steps
  • AI help to draft your messages
  • Customer profiles and follow-up
  • Quotes, commercial invoices and receipts
  • Appointment reminders and management
  • Deposit and balance tracking
  • Templates for your business
  • Offers and customer reviews
  • Loyalty points and rewards
  • Link and QR code results

Displayed fees apply to each payment received. Payments and appointments require connected accounts; provider availability varies by country. Commercial documents do not replace locally required tax invoices, including Côte d’Ivoire’s FNE.

Create your first KoumaFlow.

Get started